Sachbearbeiter Kundenbetreuung KAM Voll-/Teilzeit (m/w/d)
Core
Account management and billing operations for a large utility group serving millions of housing units.
Role type
Customer Service Account Manager (Billing & Contract Administration)
Builds
Payment flows and contract compliance for residential utility services
Domain
Utilities / Energy / Real Estate Services
Deliverable
client delivery
Required skills
Accounts receivable management, SAP proficiency, MS Excel, contract administration, data management
Preferred skills
Customer service orientation, structured problem solving, teamwork
Technologies
SAP, MS Office (Excel)
Responsibilities
Clear outstanding customer accounts and ensure smooth payment flows; Maintain customer-specific prices in SAP and ensure contract compliance; Support daily operations by resolving customer issues; Ensure accurate data maintenance in systems; Collaborate with contract management and customer service departments
Seniority
Entry to Mid-level, hands-on IC