Conversions - Sr Professional II
Core
Support client implementations for Account Processing by installing product updates, coordinating activities, and providing technical product support to help banks adopt Fiserv platforms.
Role type
Senior Implementation Professional (Account Processing)
Builds
Fiserv account processing platforms for financial institutions
Domain
Fintech / Payments / Banking
Required skills
Client implementation coordination, Windows workstation/server support, Data communications (LAN/WAN), Technical documentation, Client communication, Implementation tracking
Preferred skills
Bank account processing platforms (Cleartouch, DNA, Precision, Premier, Signature), User documentation creation, Implementation issue analysis
Technologies
Microsoft Windows, LAN, WAN, Fiserv Account Processing Platforms
Responsibilities
Perform remote and on-site software implementations, Provide follow-up product support via phone/email/web, Deliver timely client communications on project status, Track and document implementation activities, Create and maintain user documentation, Support occasional evening or weekend implementation activities
Seniority
Senior, hands-on IC