Program Manager, External Relations
Core
Manage execution of Fiserv's external relations programs for Industry Relations and Consultant Relations, including planning, coordination, and reporting.
Role type
Senior Program Manager (External Relations)
Builds
Integrated workplans, event logistics, stakeholder engagement workflows, and performance dashboards.
Domain
Fintech / Payments / Financial Services
Required skills
Program management, event coordination, stakeholder management, CRM data management, reporting & dashboarding, process improvement, executive engagement support, risk identification, cross-functional collaboration
Preferred skills
Industry Relations or Consultant Relations experience, Financial services background, NDA/governance workflow experience, budget/vendor coordination
Technologies
Microsoft Office, Teams, SharePoint, CRM tools
Responsibilities
Develop and maintain integrated workplans and calendars; coordinate briefings, meetings, webinars, and conferences; manage stakeholder request intake and routing; build dashboards on engagement activity and program performance; maintain CRM records and centralized content repositories.
Seniority
Mid-Senior level, hands-on IC
