B2B Collections Specialist – Merchant Services
Core
Collect outstanding B2B accounts via telephone in a call center environment, utilizing manual and automatic dialing systems to contact merchants, establish rapport, negotiate debt payments, and document interactions.
Role type
Sr. Accounts Receivables Collection Representative
Builds
Debt recovery for financial institutions and merchants
Domain
Fintech / Payments / B2B Collections
Required skills
telephone communication, objection handling, debt negotiation, data documentation, computer systems proficiency
Preferred skills
payment processor collections experience, bank collections experience, credit card collections experience, B2B collections experience
Responsibilities
Contact merchants via telephone to collect outstanding debts, utilize dialing systems to reach clients, negotiate payment arrangements, document discussions in tracking systems, confirm payment finalization
Seniority
Entry to Mid-level, hands-on IC