Application Operations Manager (iSeries)
Core
Lead a team supporting and enhancing critical fintech applications, ensuring production stability and driving incident management for iSeries and Windows/IIS environments.
Role type
Senior IC application operations manager (iSeries)
Builds
Production stability and resilience for enterprise banking and payment applications
Domain
Fintech / Payments / Enterprise Banking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise application support, incident management, root cause analysis, team leadership, iSeries (IBM i/AS400) operations, Windows/IIS application operations, disaster recovery planning, change risk assessment, automation, monitoring, capacity planning
Preferred skills
Application performance monitoring (Dynatrace, Splunk), CI/CD pipelines, cloud-based architectures, financial services experience
Technologies
iSeries (IBM i/AS400), Windows, IIS, REST APIs, J2EE, middleware, Dynatrace, Splunk
Responsibilities
Lead production support activities and ensure timely incident resolution; Manage and mentor application support engineers; Oversee incident management including root cause analysis and escalation; Direct implementation and operational support of iSeries and Windows/IIS environments; Lead disaster recovery planning, testing, and execution
Seniority
Senior, hands-on IC with management responsibilities