Global Vice President, Services
Core
Define and execute global services strategy for Boyd Thermal, building a scalable organization and operating model to support customers across Americas, EMEA, and APAC.
Role type
Global Vice President, Services (Strategic Leadership)
Builds
Global services portfolio including commissioning, maintenance, remote monitoring, upgrades, spare parts, and service agreements.
Domain
Industrial thermal management, HVAC, power management, and data center cooling.
Required skills
Global services strategy, organizational design, P&L ownership, customer lifecycle management, digital service capabilities, ecosystem management, safety and compliance leadership.
Preferred skills
Multi-region services organization design, services P&L accountability, leading geographically dispersed teams, mission-critical engineered environments, executive customer relationship management, field service technologies.
Technologies
Field service technologies, installed-base management, remote support, data-driven service models.
Responsibilities
Develop global services strategy and roadmap; build and scale global services organization; establish consistent service operating model; own global Services P&L; lead end-to-end customer lifecycle; develop digital service capabilities; manage global service partner ecosystem; champion safety and compliance; partner with engineering and product teams; lead organizational transformation.
Seniority
Executive (VP level)