Arbitration Specialist
Core
Investigate auto damage claims to determine arbitration potential, pursue recovery opportunities, and manage arbitration filings and hearings for Turo's Protection organization.
Role type
Senior IC claims arbitration specialist (subrogation)
Builds
Arbitration outcomes for auto damage, coverage, and liability claims
Domain
Insurance / Auto claims / Subrogation
Deliverable
client delivery
Required skills
Auto damage arbitration filings and hearings, claims arbitration management, ArbForums knowledge, analytical problem-solving, documentation preparation, stakeholder communication
Preferred skills
Fast-paced claims environment experience, process improvement initiatives, special project leadership
Technologies
ArbForums
Responsibilities
Investigate claims to determine arbitration potential and pursue recovery opportunities; Prepare materials and correspondence for unsettled claims; Handle outbound and inbound arbitration filings and hearings; Maintain active claim diaries to ensure timely resolution; Partner with Subrogation teams and liability partners; Contribute to continuous improvement of claims handling processes; Manage shifting priorities in a fast-paced environment.
Seniority
Mid-level, hands-on IC