ServiceNow Administrator II
Core
Administer and optimize the ServiceNow platform to support global AI and cloud marketplace operations, ensuring system stability and operational efficiency.
Role type
ServiceNow Administrator
Builds
ServiceNow platform configurations, dashboards, and reporting solutions
Domain
IT Service Management / Enterprise Software
Required skills
ServiceNow platform administration, platform configuration, maintenance, upgrades, governance, service management, operations management, business management, integrations, automation, troubleshooting
Preferred skills
ServiceNow Certified System Administrator (CSA), Bachelor's degree in related field
Technologies
ServiceNow
Responsibilities
Configure, maintain, and optimize platform functionality; act as escalation point for platform issues; build dashboards and reporting solutions; participate in upgrades and releases; investigate and resolve integrations and workflow issues; champion continuous learning; collaborate with stakeholders to translate business needs into solutions.
Seniority
Mid-level, hands-on IC
