Forms Completion Specialist - Remote
Core
Process FMLA/Short Term Disability paperwork and medical record requests for healthcare clients.
Role type
Administrative specialist (FMLA/Disability forms)
Builds
Completed disability/FMLA forms and processed medical records for health plan sponsors and physician practices
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Medical terminology, FMLA/Disability forms processing, HIPAA compliance, Microsoft Excel, data entry, fax/scanning equipment operation
Preferred skills
None stated
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Process FMLA/Short Term Disability paperwork; Communicate with patients and physician coordinators about disability/FMLA paperwork; Process medical record requests for clients with adherence to HIPAA and HITECH compliance; Complete FMLA/Disability forms using industry standard responses; Answer incoming calls and capture call data on Excel tracking log; Validate and process all incoming requests for PHI; Ensure patient's disability forms are completed within 5-7 days; Pull patients forms and PHI requests daily for invoicing and load into RMS; Verify patient information using key identifiers; Conduct quality screenings on incoming PHI to protect patient data; Update and maintain an Accounting of Disclosure Log for all medical records released.