Senior Operations Manager
Core
Provides overall leadership and supervision for front-of-house or back-of-house areas in a fast-paced restaurant/entertainment environment to drive business results and guest experiences.
Role type
Senior Operations Manager (Hospitality/Entertainment)
Builds
Restaurant/entertainment venues (Dave & Buster's/Main Event Entertainment)
Domain
Hospitality / Entertainment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cost of goods sold management, labor cost management, financial analysis, staff training program execution, operational standards adherence, team leadership, budget management
Preferred skills
Experience in fast-paced noisy environments, ability to work weekends/nights/holidays, strong business acumen
Responsibilities
Promote positive team member relations and delegate managerial duties, Analyze financial reports to grow revenue and control costs, Ensure execution of staff training programs, Maintain safe and secure environment for guests and staff, Continuously improve operational execution through attention to detail