Senior Manager
Core
Provides overall leadership, supervision, and direction on strategic initiatives and operating standards for front-of-house or back-of-house areas in a restaurant/entertainment venue.
Role type
Senior Manager (Hospitality/Entertainment Operations)
Builds
Restaurant/entertainment venues (Dave & Buster's/Main Event Entertainment)
Domain
Hospitality / Entertainment
Required skills
Cost of goods sold management, labor cost management, business acumen, staff training program execution, operational standards adherence, financial report analysis, team leadership, goal setting, fast-paced environment management
Preferred skills
Experience in multi-faceted restaurant/entertainment scene, ability to inspire team members and guests, ability to handle high-volume days (100K days), ability to work weekends/nights/holidays
Technologies
None stated
Responsibilities
Promote positive team member relations and delegate managerial duties, analyze financial reports to grow revenue and control costs, ensure execution of staff training programs, maintain appropriate staffing levels, deliver guest experience through food/drinks/games, maintain safe and secure environment, continuously improve operational execution
Seniority
Senior, hands-on IC