Senior Manager
Core
Provides overall leadership, supervision, and direction on strategic initiatives and operating standards for front-of-house or back-of-house areas in a restaurant/entertainment setting.
Role type
Senior Manager (Hospitality/Entertainment Operations)
Builds
Guest experiences through food, drinks, and games; operational execution for Dave & Buster's or Main Event Entertainment locations.
Domain
Restaurant and Entertainment Industry
Deliverable
client delivery
Required skills
Cost of goods sold and labor management, team leadership and delegation, financial report analysis, staff training program execution, operational standards adherence, budget management
Preferred skills
Business acumen, ability to handle high-volume/fast-paced environments, weekend/night/holiday availability
Responsibilities
Promote positive team member relations and foster high staff morale, analyze financial reports to grow revenue and control costs, ensure execution of staff training programs, maintain safe and secure environment for guests and staff, oversee staffing levels and management coverage, continuously improve operational execution through attention to detail