Senior Lead Engineer - ServiceNow
Core
Develop and maintain ServiceNow automation flows and platform components to optimize end-user workflows and enable self-service automation for the R&D business unit.
Role type
Senior Lead Engineer - ServiceNow
Builds
Automated catalog items and R&D automation platform components
Domain
IT Service Management (ITSM) / R&D Automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow development, ServiceNow operations, DevOps processes, Lean/Agile methodologies, IT solutions architecture
Preferred skills
Scrum team collaboration, problem analysis, design, implementation, testing, bug fixing
Technologies
ServiceNow, DevOps tools
Responsibilities
Build/maintain ServiceNow flows for automated catalog items, develop/maintain new platform components, advise organization on automation improvements, collaborate with developers and operations staff
Seniority
Senior, hands-on IC
