Optical Manager
Core
Oversee and manage the entire optical department operation, ensuring high-quality patient service and team delivery.
Role type
Senior IC optical manager (retail healthcare)
Builds
Customer optical solutions (single vision, varifocals, specialty lenses) within a fixed-price retail model
Domain
Retail healthcare / Optometry
Deliverable
product features
Required skills
dispensing optician registration (GOC), team leadership, coaching, compliance management, sales forecasting, customer care, time management
Preferred skills
confidence in coaching, ambition to meet targets, organization
Technologies
none stated
Responsibilities
manage team of optometrists and optical assistants, oversee compliance processes and procedures, review sales forecasting and department targets, handle customer queries, manage clinic operations and shop floor processes
Seniority
Senior, hands-on IC