Optical Manager
Core
Manage the entire optical operation, overseeing a team of optometrists and optical assistants to deliver high-quality patient service and meet department targets.
Role type
Senior retail optical operations manager
Builds
Customer-facing optical services (glasses, lenses) in a retail healthcare setting
Domain
Retail Healthcare / Optometry
Deliverable
product features
Required skills
Team leadership, clinic management, compliance management, sales forecasting, customer service, coaching, time management
Preferred skills
Proven leadership in fast-paced optics environment, GOC registration, CPD compliance
Technologies
None stated
Responsibilities
Manage the team of optometrists and optical assistants, oversee compliance processes and procedures, review sales forecasting and department targets, handle customer queries, manage the shop floor process, coach and develop the team