Optical Manager
Core
Manage the entire optical department operation, ensuring high-quality patient service and team delivery in a fixed-price retail healthcare model.
Role type
Retail optical department manager
Builds
Optical services (single vision, varifocals, anti-scratch lenses) for retail customers
Domain
Retail Healthcare / Optometry
Deliverable
product features
Required skills
Dispensing optician registration (GOC), team leadership, coaching, compliance management, sales forecasting, customer care, time management
Preferred skills
Confidence in coaching, ambition to meet targets, organization
Technologies
None stated
Responsibilities
Oversee and manage the entire operation including team of Optometrists and Optical assistants, oversee compliance processes and procedures, review sales forecasting and department targets, deal with customer queries, manage clinic management and shop floor process, coach and develop the team
Seniority
Manager, operational leadership