Optical Manager
Core
Manage the entire optical department operations, ensuring high-quality patient service and team performance in a retail healthcare setting.
Role type
Senior retail optical operations manager
Builds
Customer optical solutions (glasses, lenses) and departmental service delivery
Domain
Retail healthcare / Optometry
Deliverable
product features
Required skills
Team leadership, clinic management, compliance oversight, sales forecasting, customer care, coaching
Preferred skills
Time management, organizational skills
Technologies
None stated
Responsibilities
Oversee and manage the entire optical operation, manage a team of optometrists and optical assistants, oversee compliance processes and procedures, review sales forecasting and department targets, handle customer queries, manage shop floor processes
Seniority
Senior, hands-on IC
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