Lead UX Researcher
Core
Lead a small team of UX researchers to deliver high-impact research that shapes customer experiences for Asda's digital and ecommerce journeys, specifically improving Asda Groceries and George.com.
Role type
Lead UX Researcher (hands-on leadership)
Builds
Digital and ecommerce experiences for Asda Groceries and George.com
Domain
Retail / Ecommerce
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
Mixed-method UX research, research operations, team leadership, stakeholder influencing, agile collaboration, AI integration in research
Preferred skills
Experience with UserTesting or dscout, building research frameworks, evolving research practices
Technologies
UserTesting, dscout, AI tools
Responsibilities
Lead and develop a team of 2 researchers, define research standards and best practices, oversee research planning and prioritization, partner with product and design teams to embed research, communicate insights to senior stakeholders, evolve research tooling and knowledge management
Seniority
Senior, hands-on IC with leadership responsibilities
