UX director, Rakuten24 - FMCG Customer Strategy Department (C&M)
Core
Lead UI/UX improvement and page production direction for e-commerce sites, specifically Rakuten24, to maximize business contributions through user marketing and experience optimization.
Role type
UX Director (e-commerce)
Builds
E-commerce store pages and UI/UX improvements for Rakuten24
Domain
E-commerce / FMCG / Retail
Deliverable
product features
Required skills
UI/UX design and direction, user research (interviews, usability tests), quantitative and qualitative data analysis, A/B test design and implementation, visual design, SQL or R data extraction
Preferred skills
Experience with generative AI, experience with user segment analysis (Loyal, General, Churn, New), experience working with brand managers
Technologies
SQL, R, A/B testing tools
Responsibilities
Research and analyze insights by user segment, discuss hypotheses with stakeholders and plan/implement/verify measures, design and propose KPIs for products, create store pages and implement UI/UX improvement actions through AB testing
Seniority
Director, hands-on leadership