Lead, User Intelligence Research
Core
Lead a structured, systems-oriented human intelligence system to accelerate learning velocity and support product areas with cumulative user intelligence.
Role type
Senior IC User Intelligence Research Lead
Builds
Cumulative user intelligence repositories and rapid testing frameworks for product teams
Domain
Fintech / User Experience Research / Behavioral Data Analysis
Deliverable
production ML models | dashboards & analysis | research
Required skills
User Experience Research, quantitative and qualitative data analysis, project leadership, behavioral analytics, UX metrics identification, data triangulation, research platform utilization
Preferred skills
Human Factors, HCI, Statistics, Data Science, Behavioral Economics, automated research workflows, structured JTBD studies
Technologies
AI agents, research platforms, behavioral analytics tools, survey data systems
Responsibilities
Plan and conduct connected studies to build collective user intelligence; utilize research agents and platforms for rapid discovery and testing; partner with research ops to enable continuous user access; collaborate with data scientists and designers to identify and measure UX metrics; synthesize behavioral analytics and qualitative insights into actionable narratives
Seniority
Senior, hands-on IC with leadership competencies