Senior Technical Account Manager (OCP / OpenShift Virtualization / OpenShift AI)
Core
Senior Technical Account Manager providing trusted technical and architectural guidance for Red Hat Platform (RHEL) and OpenShift to strategic enterprise customers in Southeast Asia.
Role type
Senior Technical Account Manager (IC)
Builds
Customer engagement plans, technical documentation, and successful implementation of automated and containerized cloud application platform solutions.
Domain
Enterprise Open Source, Cloud, Container Orchestration, Linux
Deliverable
client delivery
Required skills
Enterprise architecture comprehension, customer relationship management, technical troubleshooting, Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible, cloud application platforms
Preferred skills
System management, cloud, server virtualization, Red Hat Certified Engineer (RHCE), technical leadership, training and presentation delivery, DevOps environments, software engineering background, CI/CD concepts
Technologies
Red Hat OpenShift, Kubernetes, Docker, Ansible, RHEL, Java
Responsibilities
Manage and grow customer relationships, perform technical reviews to prevent issues, investigate and resolve support requests, contribute to knowledge base, deliver portfolio updates and upgrades, engage with engineering teams to develop solution patterns, travel to visit customers and attend events.
