Security Technical Account Manager - Project Lightwell - Japan
Core
Subject matter expert in Security and Red Hat Enterprise ecosystem providing proactive support, mentorship, and incident management for strategic enterprise customers.
Role type
Senior Security Technical Account Manager (IC)
Builds
Trusted software supply chain, secure cloud application platforms, and customer engagement plans
Domain
Enterprise Open Source, Linux, Cloud, Container, Security
Deliverable
client delivery
Required skills
Security architecture, Red Hat ecosystem (RHEL, Satellite, Ansible), Application development (Java/Python/JavaScript), Incident management, Customer relationship management, Technical mentoring, Agile/DevOps practices, Container orchestration (Docker/Kubernetes)
Preferred skills
CISSP/CCSP/Security+, Red Hat Certified (RHCE/RHCA), Solutions architect experience, International travel
Technologies
Red Hat Enterprise Linux, Docker, Kubernetes, Ansible, Java, Python, JavaScript
Responsibilities
Liaise with product security and partners; Provide analytical support for security monitoring and remediation; Mentor security and operations staff; Manage major incidents and customer expectations; Create customer engagement plans; Collaborate with engineering to debug and resolve issues; Develop solution patterns based on customer engagements.
Seniority
Senior, hands-on IC with strategic advisory responsibilities