Senior Unified Communications Engineer
Core
Design, develop, and maintain Unified Communications voice, video, and collaboration networks for a financial services firm.
Role type
Senior Unified Communications Engineer
Builds
Cisco telephony equipment, Webex Cloud configurations, and VoIP infrastructure
Domain
Financial Services / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco Unified Communications suite, Cisco Webex Cloud, VoIP troubleshooting, network analysis, system integrity testing, infrastructure monitoring, technical project leadership
Preferred skills
Bachelor's degree in Computer Science or Engineering
Technologies
Cisco WxC, Cisco WxCC, Cisco Webex Customer Assist, Cisco Webex Video, Cisco Unified Communications Manager, Cisco Unified Unity, Voice Gateways, Routers, Switches, Cisco CUBE, SBC Solutions
Responsibilities
Maintain and administer Cisco telephony equipment and Webex Cloud; Deploy and maintain Cisco voice & video products; Troubleshoot VoIP traffic across switches and routers; Analyze raw data captures; Design and build system integrity and connectivity tests; Monitor infrastructure health; Lead technical projects and mentor team members; Participate in Tier 2 after hours and on-call support
Seniority
Senior, hands-on IC with mentorship responsibilities