Technical Account Manager (OpenShift/Kubernetes, Ansible/Automation)
Core
Trusted advisor providing technical and architectural guidance for Red Hat Platform (RHEL) and OpenShift to strategic enterprise customers in Southeast Asia.
Role type
Senior Technical Account Manager (OpenShift/Kubernetes, Ansible/Automation)
Builds
Customer engagement plans, technical documentation, and successful implementation of automated and containerized cloud application platform solutions.
Domain
Enterprise Open Source Software, Cloud Infrastructure, Container Orchestration
Deliverable
client delivery
Required skills
Enterprise architecture comprehension, strategic business driver alignment, multi-project management, technical troubleshooting, customer relationship management, technical mentorship
Preferred skills
System management, cloud solutions, server virtualization, DevOps environments, CI/CD concepts, containerized application development, RPM-based Linux, Java technologies
Technologies
Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible, Red Hat OpenShift
Responsibilities
Manage and grow enterprise customer relationships; perform technical reviews to identify and prevent issues; investigate and resolve support requests; create and maintain customer engagement plans; deliver portfolio updates and assist with upgrades; serve as a subject matter expert and mentor; communicate cloud solution alignment with customer use cases.
Seniority
Senior, hands-on IC with mentorship responsibilities