Senior Change Manager
Core
Lead change management activities and build the change management framework to embed digital transformation across the GSMA mobile industry organization.
Role type
Senior Change Manager (hands-on IC with line management)
Builds
Change management frameworks, standards, processes, training plans, and transition plans for global projects.
Domain
Mobile industry / Digital transformation / Project Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Change management principles and methodologies, stakeholder identification and management, project lifecycle management, training design and delivery, digital transformation experience, cross-cultural collaboration, communication strategy
Preferred skills
Change Management certification, experience with SaaS platforms (Microsoft, Salesforce, Workday), agile or waterfall methodologies
Technologies
Microsoft Office, SaaS platforms (Microsoft, Salesforce, Workday)
Responsibilities
Build and adopt change management frameworks and standards, lead change activities for project portfolios, develop and deliver training plans, provide line management to a small team of Change Managers, assess change impact and integrate change into project plans, define and track success measures for change.
Seniority
Senior, hands-on IC with line management
