Global Order Operations Analyst with German (w/m/d)
Core
Manage end-to-end Order to Cash process for Top and Strategic Accounts in Germany, ensuring smooth operations, revenue, and customer experience.
Role type
Senior IC order operations analyst (B2B)
Builds
Order fulfillment, collections, and customer service workflows for strategic accounts
Domain
Apparel retail, B2B order management, accounts receivable
Required skills
SAP, advanced Excel, order lifecycle management, accounts receivable, credit control, data analysis, stakeholder management, problem-solving
Preferred skills
EDI processes, logistics flows, VAS, dispute resolution
Responsibilities
Act as primary point of contact for strategic accounts; manage full order lifecycle from placement to delivery; monitor receivables and collections; analyze order book performance and KPIs; resolve billing issues and disputes; ensure compliance with SOPs and SOX controls.
Seniority
Mid-level, hands-on IC