Senior Customer Service Representative - GERMAN speaking
Hybrid
Core
First point of contact for B2B clients, handling customer support via email and phone, dispatching inquiries, and managing administrative tasks in a high-volume environment.
Role type
Senior Customer Service Representative (B2B)
Builds
Professional service and support for B2B customers and internal partners
Domain
Life Sciences / Scientific Instruments
Deliverable
client delivery
Required skills
German (C1), English (C1), B2B communication, ticketing systems, database management, quotation creation, Microsoft Office
Preferred skills
Customer service experience, problem-solving, organizational skills, prioritization
