Team Leader E-Billing Team
Core
Oversee E-Billing team operations to achieve targets on rejections, disputed invoices, and cash flow impact while ensuring SLA adherence.
Role type
Team Leader, Accounts Receivable
Builds
E-Invoice delivery and dispute resolution processes
Domain
Financial Services / Accounts Receivable
Deliverable
dashboards & analysis
Required skills
Team leadership, E-Invoicing portal expertise, Dispute management, KPI monitoring, Root cause analysis, Cross-functional collaboration, Process improvement, Accounting principles
Preferred skills
Experience leading AR or Customer Service teams, Governmental and Commercial customer handling
Technologies
Microsoft Office (Outlook, Excel, PowerPoint)
Responsibilities
Manage team performance via 1-1s and portfolio reviews, Monitor and correct e-invoice submission failures, Lead dispute management for rejected invoices, Collaborate with Customer Service and IT for issue resolution, Analyze systems to identify invoice failure triggers, Communicate with clients for invoice corrections, Oversee document resubmission, Facilitate audit testing, Drive process standardization, Ensure compliance with Sarbanes-Oxley
Seniority
Management, Team Lead