Lead Sales Operations Coordinator
Core
Provide first-level support to the field sales team by resolving enquiries on quotations, product information, pricing, and stock availability; coordinate equipment order dispatch and returns.
Role type
Lead Sales Operations Coordinator
Builds
Operational support for commercial sales teams and customer order fulfillment
Domain
Life Sciences / Scientific Instruments
Required skills
Salesforce.com, ERP systems, order management, pricing administration, inventory tracking, cross-functional coordination, data accuracy, process optimization
Preferred skills
Science degree, sales experience, customer service background, product knowledge, stakeholder communication
Technologies
Salesforce.com, ERP platforms, Microsoft Office, supplier databases
Responsibilities
Respond to field sales enquiries regarding quotes, products, pricing, and stock; organize dispatch of equipment orders with stakeholders; facilitate goods on approval and return processes; maintain accurate sales support records; investigate shipment discrepancies; cross-reference products for quoting requirements.
Seniority
Mid-level, hands-on IC