Specialist, Customer Care Invoicing
Core
Process billing and invoicing operations for global customers, ensuring accurate and timely invoice issuance and submission.
Role type
Specialist, Customer Care Invoicing
Builds
Customer invoices, credit memos, and adjustments
Domain
Life Sciences / Financial Services
Required skills
Billing and invoicing experience, Accounting and financial concepts, Data validation and reconciliation, Microsoft Office (Excel), Process improvement, Stakeholder collaboration
Preferred skills
Oracle, FileMaker
Technologies
Oracle, FileMaker, Excel, Omni, Power BI
Responsibilities
Process billing from initiation to submission, validate billing data and resolve discrepancies, collaborate with customers and internal teams, support reporting and reconciliations, assist in system error resolution, train new team members, handle invoice documentation, support monthly invoicing cycles, propose process improvements.
Seniority
Mid-level Specialist