Specialist, Customer Care Invoicing
Core
Process customer billing and invoicing operations, ensuring accurate and timely invoice issuance and submission while resolving discrepancies.
Role type
Specialist, Customer Care Invoicing
Builds
Customer invoices, credit memos, and adjustments
Domain
Life Sciences / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Billing and invoicing operations, Contract setup validation, Invoice format compliance, Data reconciliation, Process improvement, System error resolution, Team training support, Monthly invoicing cycle management, Reporting support, Documentation handling
Preferred skills
Oracle ERP, FileMaker
Technologies
Microsoft Excel, Oracle, FileMaker, Omni, Power BI
Responsibilities
Process billing from initiation to submission, validate billing data and resolve invoice discrepancies, collaborate on invoicing queries, support reporting and reconciliations, assist in system error resolution, train new team members, handle invoice documentation and submission channels, support monthly invoicing cycles, provide data for finance reporting, propose process improvements, support interim invoicing reporting
Seniority
Mid-level Specialist
