Field Service Engineer II, LCMS - SF Bay Area, CA
Core
Install, maintain, troubleshoot, and repair complex Chromatography and Mass Spectrometry equipment in customer laboratories.
Role type
Field Service Engineer (LCMS)
Builds
On-site service and repair support for analytical instruments
Domain
Life Sciences / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
electronics troubleshooting, mechanical troubleshooting, component-level diagnosis, reading technical schematics, ultra-high vacuum systems, high voltage equipment, service documentation, customer training
Preferred skills
ultra-high vacuum systems, high voltage equipment
Technologies
service ticket management software, Microsoft Office suite
Responsibilities
Perform on-site installation, preventive maintenance, and repair support for Chromatography and Mass Spectrometry equipment; Handle personal parts inventories and complete service reports; Train customers in equipment and software; Review customer data and run factory protocols to troubleshoot instrumentation; Share diagnostic information with engineering and factory teams; Provide accurate and timely completion of service and expense reports.