R-01360943 Field Service Engineer II (LCMS) - MD/DC
Core
Install, repair, and maintain Chromatography and Mass Spectrometry instruments in customer laboratories, ensuring equipment performance and efficiency.
Role type
Field Service Engineer (LC/MS)
Builds
Operational LC/MS systems for research and analytical labs
Domain
Life Sciences / Analytical Chemistry
Deliverable
physical/clinical work
Required skills
LC/MS instrument installation and repair, electronics troubleshooting, mechanical troubleshooting, reading technical schematics, customer training, safety protocol adherence, report documentation
Preferred skills
Ultra-high vacuum systems experience, high voltage equipment experience
Technologies
Microsoft Office, service management software
Responsibilities
Perform installation, preventative maintenance, and repairs on LC/MS products; train customers on equipment operation; document field service activities and submit reports; assist commercial team with technical demonstrations; meet customer SLA and internal KPI objectives.