R-01360943 Field Service Engineer II (LCMS) - MD/DC
Core
Install, repair, and maintain Chromatography and Mass Spectrometry instruments in customer laboratories.
Role type
Field Service Engineer (LC/MS)
Builds
Field service support for analytical instrumentation
Domain
Life Sciences / Analytical Chemistry
Deliverable
physical/clinical work
Required skills
LC/MS instrument installation and repair, electronics troubleshooting, mechanical troubleshooting, reading technical schematics, training customers on equipment operation, documenting service activities, lifting up to 50 lbs
Preferred skills
Experience with ultra-high vacuum systems, experience with high voltage equipment
Technologies
Microsoft Office suite, service management software
Responsibilities
Perform installation, preventative maintenance, and repairs on LC/MS products; meet customer SLA and internal KPI objectives; train customers on equipment operation; document field service activities and submit reports; assist commercial team with technical demonstrations
Seniority
Mid-level, hands-on IC