Field Service Engineer II (LCMS) San Diego, CA REMOTE
Core
On-site installation, repair, maintenance, and qualification of mass spectrometry, liquid chromatography, and ion chromatography systems in customer laboratories.
Role type
Field Service Engineer (Analytical Instrumentation)
Builds
Instrument uptime and operational reliability for life science research and development teams
Domain
Life Sciences / Analytical Chemistry
Deliverable
physical/clinical work
Required skills
Mass spectrometry systems, liquid chromatography systems, ion chromatography systems, preventative maintenance, troubleshooting, customer training, GMP compliance, client-focused service
Preferred skills
None stated
Technologies
None stated
Responsibilities
Perform on-site installation, repair, maintenance and qualifications; Review reports and documentation from customers and inspect malfunctioning product to pinpoint nature and scope of problem; Analyze review and inspection findings to understand source of problem, and recommends repair, replacement, or other corrective action; Coordinate problem resolution with engineering, customer service, and other service support personnel to expedite repairs; Analyze chemistry reports of technical problems to recommend modifications to eliminate future problems; Develop and conduct training on the safe operations of the equipment
Seniority
Mid-level, hands-on IC