Field Service Engineer II (LCMS) San Diego, CA REMOTE
Core
Provide complete field service support for mass spectrometry, liquid chromatography, and ion chromatography systems including installation, repairs, preventative maintenance, and instrument qualifications.
Role type
Field Service Engineer II (LCMS)
Builds
Instrument uptime and customer satisfaction for analytical chemistry labs
Domain
Life Sciences / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
Mass spectrometry systems, Liquid chromatography systems, Ion chromatography systems, Instrument installation, Preventative maintenance, Troubleshooting, Customer relationship management, Technical documentation, Training delivery, Driver's license
Preferred skills
None stated
Technologies
Customer management software
Responsibilities
Perform on-site installation, repair, maintenance and qualifications; Review reports and documentation from customers to pinpoint problem nature; Analyze findings to recommend repair or corrective action; Coordinate problem resolution with engineering and support personnel; Develop and conduct training on safe equipment operations
Seniority
Mid-level, hands-on IC