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Field Service Engineer II, Chromatography

Birmingham, Alabama, USA🌐 Remote💼 Full-time🗓 2026-09-10 → 2026-09-26

Core

Install, maintain, troubleshoot, and repair complex chromatography instruments (IC and HPLC) for customers in research, industrial, and healthcare settings.

Role type

Field Service Engineer II (Chromatography)

Builds

Onsite service and repair of analytical instruments

Domain

Life Sciences / Analytical Chemistry

Deliverable

physical/clinical work

Required skills

Electro-mechanical system diagnostics, IC and HPLC instrument repair, component-level troubleshooting, technical documentation, customer training

Preferred skills

Mentoring, advanced degree in technical field, commercial team partnership

Technologies

Windows OS, networking, IC instruments, HPLC systems

Responsibilities

Perform onsite installation, preventive maintenance, troubleshooting, and repair of chromatography instruments; Diagnose electronics, mechanical, ultra-high vacuum, high-voltage, and system-level issues; Train and support customers on equipment operation and maintenance; Document field service activities and submit reports; Manage territory activities including scheduling and travel planning; Partner with internal teams to resolve complex customer issues

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