Senior HR Analyst
Core
Senior HR Analyst supporting HR Operations and Shared Services by resolving complex employee inquiries, managing HR processes, and analyzing workforce data.
Role type
Senior HR Operations Analyst (Shared Services)
Builds
Employee lifecycle support services and HR operational efficiency
Domain
Life Sciences / Human Resources
Deliverable
dashboards & analysis
Required skills
HR operations, data analysis, process improvement, HRIS systems, stakeholder management, team leadership, policy interpretation, reporting, prioritization, confidentiality
Preferred skills
HR certifications, advanced Excel, ServiceNow/Workday expertise, Bulgaria HR environment knowledge
Technologies
ServiceNow, Workday, Microsoft Excel
Responsibilities
Resolve complex employee inquiries, manage critical HR processes, lead team huddles and provide guidance, oversee case queue volumes, prioritize cases by urgency and business impact, represent the team in stakeholder meetings, analyze data to identify process improvements
Seniority
Senior, hands-on IC with team leadership
