Lead Service Engineer
Core
Install, maintain, troubleshoot, and repair complex analytical instruments (XRF/OES/Process analyzers) for customers in research, industrial, and healthcare settings across India.
Role type
Field Service Engineer II (Instrumentation)
Builds
Field service operations for scientific instruments
Domain
Scientific instrumentation / Analytical chemistry
Deliverable
physical/clinical work
Required skills
Electronics troubleshooting, mechanical troubleshooting, component-level diagnosis, preventive maintenance, breakdown repair, installation, commissioning, technical documentation interpretation, schematics reading, customer training, service reporting, time management
Preferred skills
Additional relevant certifications, multilingualism (beyond English)
Technologies
XRF analyzers, OES analyzers, Process (CBA) analyzers, Microsoft Office suite, service management software
Responsibilities
Perform routine/preventive maintenance and breakdown repairs on analyzers; support installation and commissioning at customer sites; provide remote support; deliver equipment usage demonstrations; prepare detailed service reports; travel to customer sites as directed.
Seniority
Mid-level, hands-on IC