Lead Service Engineer
Core
Install, maintain, troubleshoot, and repair complex analytical instruments (XRF/OES/Process analyzers) for customers in research, industrial, and healthcare settings across India.
Role type
Field Service Engineer
Builds
Reliable operation of sophisticated scientific instruments for global customers
Domain
Scientific instrumentation / Analytical chemistry
Deliverable
physical/clinical work
Required skills
Electronics troubleshooting, mechanical troubleshooting, component-level diagnosis, preventive maintenance, breakdown repair, installation, commissioning, remote support, technical documentation interpretation, safety protocol adherence, customer training, service reporting
Preferred skills
Additional relevant certifications, multilingualism
Technologies
XRF analyzers, OES analyzers, Process (CBA) analyzers, Microsoft Office suite, service management software
Responsibilities
Perform routine/preventive maintenance and breakdown repairs on analyzers; support installation and commissioning at customer sites; deliver equipment demonstrations; provide remote support; document service activities and prepare detailed reports; train customers on equipment operation; travel to customer sites as directed.
Seniority
Entry-level to Junior (Bachelor's degree with no experience or 2+ years experience)