Order Management Specialist
Core
Provide operational support for sales orders (book to install) and internal orders for the Taiwan/SEA region, ensuring timely order acceptance, revenue execution, and shipment coordination.
Role type
Order Management Specialist (Sales Operations)
Builds
Sales order fulfillment and revenue execution for the Taiwan/SEA market
Domain
Life Sciences / Scientific Instruments / International Trade
Deliverable
product features
Required skills
Order processing, cross-functional coordination, data entry, document filing, import logistics support, insurance claim support, revenue risk identification, purchase order review, quotation processing, ERP system usage, Microsoft Office
Preferred skills
Equipment sales support experience, International Trading knowledge (export, tender procedures), process improvement initiatives
Responsibilities
Enter and process customer orders, coordinate with Sales/Finance/Factory for on-time acceptance, communicate order status/changes to customers, ensure clean order acceptance within target days, follow up on back orders and local purchases, support Account managers with quotes, attend weekly revenue meetings, provide import logistics and insurance claim support, perform ad-hoc tasks
Seniority
Mid-level, hands-on IC
