RTS Sr Technical Support Engineer.
Core
Provide advanced technical expertise and leadership for high-performance electron microscopy and analytical systems, resolving complex issues and ensuring optimal system performance.
Role type
Senior Technical Support Engineer (Electron Microscopy & Analytical Systems)
Builds
Operational reliability of SEM, TEM, and EFA technologies for global customers
Domain
Life Sciences / Scientific Instrumentation
Deliverable
physical/clinical work
Required skills
Electron microscopy systems knowledge (SEM, TEM, EFA), troubleshooting electronics/mechanics/optics/vacuum/software, technical training development, regulatory compliance, remote support tools, project leadership
Preferred skills
Electronics/Mechanical Engineering/Applied Physics background, continuous improvement methodologies, team development
Technologies
SEM, TEM, EFA, remote support tools
Responsibilities
Resolve complex technical issues on advanced scientific instrumentation, serve as liaison between field service, R&D, and customers, develop technical documentation and training, support new product introductions
Seniority
Senior, hands-on IC with leadership