Field Service Engineer (인재풀)
Core
Field Service Engineer for Electron Microscopy (EM) equipment, providing on-site installation, diagnostics, repair, and preventative maintenance for semiconductor, life science, and materials analysis customers.
Role type
Field Service Engineer (EM)
Builds
Field service support for Electron Microscopy systems (SEM, TEM, FIB)
Domain
Scientific instrumentation / Electron Microscopy / Semiconductor & Life Sciences
Deliverable
physical/clinical work
Required skills
Equipment installation, on-site diagnostics, repair services, preventative maintenance, application methodology delivery, remote technical consultation, DOA/Hot Account procedures, key account strategy, independent work
Preferred skills
Mechatronics or Electric Engineering background, Semiconductor or Science industry experience
Technologies
Electron Microscopy systems (SEM, TEM, FIB)
Responsibilities
Perform installations, customer trainings, on-site diagnostics & repair services, preventative maintenance, and application methodology delivery; Provide remote technical assistance and consultation; Document field service activities; Follow DOA and Hot Account procedures; Implement key account strategies for high profile customers; Share experience and methodology with colleagues
Seniority
Entry to Mid-level, hands-on IC