CS - Senior CS Technical Support Engineer - Hsinchu
Core
Senior technical support engineer responsible for diagnosing, repairing, and maintaining complex semiconductor lithography systems at customer sites, including in-fab support and predictive diagnostics.
Role type
Senior IC technical support engineer (semiconductor equipment)
Builds
ASML lithography systems and related process equipment
Domain
Semiconductor manufacturing / Lithography
Deliverable
physical/clinical work
Required skills
Pneumatics, hydraulics, electronics, semiconductor processes, data analysis tools, stakeholder management, mentoring, procedure development, cross-competency diagnostics
Preferred skills
Expert knowledge of primary and advanced cross-competency modules, ability to theorize based on mastered competencies, experience in new product launch preparation
Technologies
Semiconductor process software, data analysis tools, system problem reporting tools
Responsibilities
Analyze and solve complex escalated technical problems including in-fab support; execute repairs and lead non-routine service actions; negotiate machine time windows and develop procedures; train first-line engineers and customers on maintenance; coach junior engineers and develop training materials; optimize regional processes and establish knowledge exchange workflows.
Seniority
Senior, hands-on IC with mentorship responsibilities