Senior Field Service Engineer (SEM/LDB)
Core
Provide advanced technical support and repair for high-performance microscopy workflow solutions (SEM, FIB, LDB) in the micro-, nano-, and picometer scales.
Role type
Senior Field Service Engineer (SEM/LDB)
Builds
High-performance microscopy systems and workflow solutions
Domain
Scientific instrumentation / Materials and Structural Analysis
Deliverable
physical/clinical work
Required skills
Repairing high-tech systems, advanced problem solving, mentoring, strategic feedback, aligning service offerings with business needs, driving continuous improvement
Preferred skills
Ability to travel frequently, strong communication
Technologies
SEM, FIB, LDB
Responsibilities
Ensure overall service delivery meets client expectations, provide strategic feedback to senior management, engage with internal and external customers, support professional technical development of the engineering team, drive continuous improvement initiatives
Seniority
Senior, hands-on IC with mentorship responsibilities