IT Intern (Business Application)
Core
Support the operation, stability, and enhancement of business applications and digital platforms, including data management and issue tracking.
Role type
Business Analyst Intern
Builds
Operational stability and enhancements for Doumi (CRM), TF.com, Chemical Web, and Genesys Cloud platforms
Domain
Digital Business Operations / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Data management, Issue tracking, Operational documentation, Global communication, Basic IT understanding (SDLC, ITIL)
Preferred skills
PMP, ITIL, ADsP certifications, Business-level English communication, Excel, PowerPoint, Word proficiency
Technologies
Doumi (CRM), TF.com, Chemical Web, Genesys Cloud
Responsibilities
Support digital business application operations, Provide transaction support for Doumi CRM, Support digital platform operations (TF.com & Chemical Web), Assist with Genesys Cloud operations and enhancements, Perform business analyst support tasks, Facilitate global communication and bridge gaps
Seniority
Intern, Entry-level