Team Leader, E-Billing Team
Core
Lead the E-Billing team to achieve targets on invoice rejections, disputed invoices, and cash flow impact while ensuring SLA adherence.
Role type
Management-level Team Leader (E-Billing/Accounts Receivable)
Builds
E-Invoice delivery and dispute resolution processes
Domain
Financial Services / Accounts Receivable / E-Invoicing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership and performance management, E-Invoicing portal expertise, Dispute management, KPI monitoring and analysis, Cross-functional collaboration, Process improvement and standardization, Regulatory compliance knowledge, Accounting principles
Preferred skills
Experience leading AR or customer service teams, Governmental and Commercial customer experience
Technologies
Microsoft Office (Outlook, Excel, PowerPoint)
Responsibilities
Manage team performance through 1-1s and portfolio reviews, Monitor and resolve e-invoice failures and rejections, Lead dispute management for rejected invoices, Collaborate with Customer Service and IT for issue resolution, Analyze systems to identify invoice failure triggers, Communicate with internal teams and clients for invoice corrections, Oversee resubmission of corrected documents, Facilitate testing with Audit teams, Drive continuous process improvements, Ensure compliance with Sarbanes-Oxley and company policies
Seniority
Manager, direct reports