Patient Access Representative
Core
Greet patients, collect demographic and financial data, verify insurance eligibility, and process registration in an electronic medical record.
Role type
Patient Access Representative
Builds
Patient registration and intake workflows
Domain
Healthcare / Revenue Cycle
Required skills
Patient greeting, demographic data collection, insurance verification, electronic medical record entry, co-pay collection, financial counseling referral
Preferred skills
Revenue cycle experience, customer service experience, general office experience, computer literacy (EMR, Word, Excel, Outlook)
Responsibilities
Greet and welcome patients in person, collect demographic and insurance information, check in or interview patients to complete paperwork, direct patients to appointments, document issues in EMR, verify eligibility and benefits, obtain signatures, collect co-pays, assist with information request forms
Seniority
Mid-level, hands-on IC