Clinic Business Representative
Core
Greet and register patients in person or by phone, collect financial data, manage clinic lobby operations, and support medical records workflows.
Role type
Clinic Business Representative (Administrative)
Builds
Patient registration and clinic administrative support
Domain
Healthcare administration
Deliverable
product features
Required skills
Patient registration, Electronic Medical Record (EMR) navigation, Data entry, Financial data collection, Customer service, Lobby management, Medical records scanning, Fax distribution, Call handling
Preferred skills
Medical terminology knowledge, Microsoft Excel proficiency
Responsibilities
Greet and welcome patients, collect demographic and insurance information, collect co-pays and balances, manage lobby cleaning and supplies, scan and distribute medical records, process No Show letters, coordinate Release of Information requests, answer and transfer calls
Seniority
Entry-level to Junior