Manager Safety Quality and Experience
Core
Provides leadership and direction for the safety, quality, and experience team, overseeing regulatory compliance, risk mitigation, and process improvement initiatives.
Role type
Manager, Safety, Quality, and Experience
Builds
Safety and quality programs, regulatory compliance frameworks, and performance improvement initiatives
Domain
Healthcare / Patient Safety & Quality Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Organizational leadership, team management, budget management, regulatory compliance, risk assessment, data analysis, strategic planning, stakeholder collaboration
Preferred skills
Master's degree in Nursing or healthcare, CPHQ certification, Lean Six Sigma certification, experience leading system-wide performance improvement
Technologies
Joint Commission standards, Centers for Medicare and Medicaid (CMS) regulations
Responsibilities
Hire, onboard, and manage team members; develop and oversee programs aligning with organizational goals; assess risk and formulate mitigation recommendations; collaborate with clinical and operational leaders to improve safety and quality performance; prepare for and facilitate regulatory agency visits; design work processes to maintain regulatory compliance; provide tools and data to support performance improvement initiatives
Seniority
Manager, hands-on leadership
