Partnership Manager (For Pooling)
Core
Bridge between Athena Clients and their Executive Assistants, ensuring successful partnerships and resolving conflicts.
Role type
Senior Partnership Manager (Team Lead)
Builds
Client-EA partnerships and a team of 15-20 Executive Assistants
Domain
Professional services / Executive support / Leadership development
Deliverable
client delivery
Required skills
Team management, conflict resolution, client relationship management, strategic thinking, performance management, cross-cultural communication
Preferred skills
MBA, experience with American clients, root cause analysis
Technologies
None stated
Responsibilities
Build and maintain exceptional partnerships with clients and EAs, resolve conflicts and manage escalations, lead and develop a team of 15-20 Executive Assistants, align EA capabilities to client goals, navigate cultural nuances across countries and time zones
Seniority
Senior, hands-on IC with team leadership