Partnership Manager (For Pooling)
Core
Bridge between Athena Clients and their Executive Assistants, ensuring successful partnerships and resolving conflicts.
Role type
Senior Partnership Manager (Team Lead)
Builds
Client-EA partnerships and team performance
Domain
Executive Support Services / Leadership Coaching
Deliverable
client delivery
Required skills
team management, conflict resolution, client relationship management, strategic thinking, performance management, coaching, root cause analysis
Preferred skills
MBA, experience with American clients, night shift adaptability
Technologies
N/A
Responsibilities
Build and maintain exceptional partnerships with clients and EAs, resolve conflicts diplomatically, lead a team of 15-20 Executive Assistants, align EA capabilities to client goals, track performance metrics, navigate cultural nuances across countries
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