Senior Analyst, IT Change Management
Core
Senior Analyst supporting the execution and governance of the IT Change Management program within the Raymond James production environment, focusing on higher-risk and complex change activity.
Role type
Senior IC IT Change Management Analyst
Builds
Governance of IT production environment changes
Domain
Financial Services / IT Operations
Required skills
Risk assessment, Change Request evaluation, CAB facilitation, ServiceNow workflow management, Regulatory compliance, Post Implementation Review analysis
Preferred skills
ITIL framework, SOX/SEC/FFIEC/ISO 27001 controls, ServiceNow proficiency, Infrastructure/Application support background
Responsibilities
Evaluate and approve Change Requests, Facilitate weekly Change Advisory Board (CAB) meetings, Monitor and manage Change Management workflows in ServiceNow, Execute recurring Change Management control reviews, Analyze and assess risk associated with IT changes, Evaluate Post Implementation Reviews (PIRs)
Seniority
Senior, hands-on IC