Senior Director, Technology Infrastructure Operations & Resiliency
Core
Lead the shift of RBC's Technology Operations & Resiliency team to a proactive, data-driven model using AIOps and automation to optimize costs and prevent client impact.
Role type
Senior Director, Technology Infrastructure Operations & Resiliency
Builds
Proactive operating model, operational KPIs, data collection architecture, and automation tools.
Domain
Banking / Enterprise Technology Operations
Deliverable
production ML models
Required skills
Enterprise business engineering platform design, Power BI, Elastic, AI/LLM development, DevOps toolchains, ITIL, People leadership
Preferred skills
MBA
Technologies
Power BI, Elastic, AIOps, Mission Control, RBC Internal AI tools, RBC Deep Research
Responsibilities
Define new proactive operating model and governance; Design data models and operational views; Lead agile sprints for transformation; Drive adoption of AI for data analysis and automation; Lead operational change management.
Seniority
Senior Director, Strategy & Mentorship
